TGENERAL

  • Who is it aimed at?

    • Users that aren’t covered by the T-Més and T-Jove profile.

  • What are the benefits?

    • It allows for the T-10 and T-40 season tickets to be loaded at the same time. Up to three different season tickets can be loaded at the same time.

    • It allows the user to obtain the discounts for transport if they are a member of a large family (familia numerosa) applied with these season tickets.

  • When does it expire?

    • – NON-NOMINATIVE cards (Non-residents) expire after 2 months. NOMINATIVE cards (residents and members of large families) do not expire*.
      *Members of large families: the discount expires when the large family (familia numerosa) discount expires and it can be renewed by presenting a certificate that is in force and accredits that they are still part of a large family.

  • Where are they issued?

    • At any of the citizen service offices of the Menorca Island Council (SAC) or electronically on the portal https://carpetaciutadana.org

  • How much does it cost?

    • For the first expedition and for the generation of any duplicate, the corresponding fee will be paid. The payment of the duplicate issuance fee is exempted in the case of deficient operation not attributable to the owner

    • If the card is lost, damaged due to improper upkeep or broken, the holder must pay the corresponding fee for a duplicate copy to be issued. They will be exempt from paying the fee if the card doesn’t work for reasons that are not the fault of the holder.

  • What documents are needed to obtain the card?

     

    • A passport photograph, not necessary in case of direct issuance in the Citizen Attention Service, (Only in the case of nominative ones)

    • A photocopy of their ID card or other ID document.

*Members of large families (familias numerosas): they can obtain additional discounts to the season tickets by presenting a copy of their large family certificate along with the application.